Privacy Policy
Greengage Solutions is committed to protecting individual’s safety and privacy, and takes its responsibilities regarding the security of individual’s personal data very seriously. This privacy policy explains what personal data we collect about individuals, how and why we use it, who we disclose it to, and how we protect your privacy. This policy applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
What information we collect about you
We collect information about you when you register/make an enquiry with us on our website or agree a contract for our products or services. We also collect information when you voluntarily complete questionnaires, customer surveys, and provide feedback. Please contact us directly for details of the categories of information that we may collect and process about you.
Disclosure of your personal information
We may disclose your personal data, in various ways and for various reasons, with the following categories of people:> Contractors: third parties who we have retained to provide services such as professional services, building contractors and survey checks, to the extent that these checks are appropriate and in accordance with local laws> Legal and Regulatory bodies: Tax, audit or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a tax authority or in connection with any anticipated litigation); and> Third party service providers: who perform functions on our behalf (including professional advisors such as lawyers, auditors, accountants and technical support).
How will we use the information about you?
We collect information about you to process your service request, manage your account and if, you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
Marketing
We would like to send you information about products and services of ours. If you have consented to receive marketing, you may opt out at a later date. We will not share your details with any other organisations.You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email enquiries@greengage.solutions
Third parties
Sometimes we may pass your information on to third parties who provide services to us. When we do this it is on the understanding that they care for your information as carefully as we do, keep it confidential and use it only for the agreed purposes above. Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as the police, regulatory bodies or legal advisers in connection with any alleged criminal offence, unlawful activity or suspected breach of the Terms of Use and or the breach of other terms and conditions or otherwise where required by law or where we suspect harm or potential harm to others. We will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any other information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. We shall not be obliged to give you any further notice of this.
Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Retention of data
Throughout your relationship with us, we will hold your personal information securely in our systems. This will include any information provided by you or others in various ways, including (but not limited to) in applications, emails and letters, during telephone calls and conversations in our offices, when registering for services, and when using our website. Once your relationship with us ends, we will delete your personal data within the regulatory time frames unless we consider there is a legal or regulatory reason not to do so or if you remain opted in to our marketing communications.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 15 April 2020.
How to contact us
Please contact us if you have any questions about our privacy policy or information by email to enquiries@greengage.solutions
Your rights
You have the following rights in relation to your information:
Right to request a copy of your information. You can request a copy of your information which we hold (this is known as a subject access request).
Right to correct any mistakes in your information. You can require us to correct any mistakes in your information which we hold.
Right to request we stop processing your information. In certain circumstances, you may request that we cease processing your information.
Right to request deletion of your information. You can ask us to erase your information (also known as the “right to be forgotten”) in certain circumstances.
Right of data portability. You have the right to transfer your personal data between data controllers in certain circumstances. If you would like to request any of the above, please contact us at enquiries@greengage.solutions to make any such requests. We will comply with the Data Protection Legislation in responding to any such requests.
Complaints
We take the privacy of your personal information very seriously. If you ever feel you need to complain about how we’ve handled your personal information and data you can contact us as above. If you are still unhappy with any aspect of how we handle your personal information, you also have the right to contact the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold information rights. You can contact it as follows: Via its website: https://ico.org.uk Or by telephone 0303 123 1113
Changes to this privacy notice
We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our website. You can also obtain an up-to-date copy of our privacy notice by contacting us as above. Should you object to any alteration, please contact us.